what your job demands

Think about your responsibility as someone who serves the trans-
portation needs of the public: the men, women and children of your community. While you’re not a member of the police or fire department, your unique job requires you to be responsible for the safety and security of your customers and in some cases, the community at large.

In an emergency situation, you may not be free to go home right away to look after your family. As part of your public service, you may be obligated to ensure that your customers are given every opportunity to overcome the emergency situation safely and quickly. Your agency may also be an integral part of the community or region's emergency evacuation plan, requiring you to play a role in safely and efficiently moving people to shelters from flooded or other endangered areas.

By anticipating emergency situations and knowing how to deal with them, you’ll be better prepared to serve your customers and the public. Just as important, you’ll be prepared to protect the safety and security of your family while you are working. It goes without saying—emergency preparedness is important to you, your family, and your customers.

This Emergency Preparedness Guide is divided into two parts. Part I addresses emergency preparedness while on the job and Part II addresses emergency preparedness at home. The overall objectives are to help you learn how to:

Even after you have become familiar with the contents of this guide, it may be useful for you to occasionally review the material and certain sections. The Table of Contents should help you to use this guide as a quick reference.